If you encounter this problem you can charge your arlo pro or arlo go battery by plugging in the camera s power adapter while the battery is inserted in the camera or you can use the following procedure.
My arlo pro battery won t charge.
To troubleshoot problems with your arlo pro or arlo pro2 camera battery.
It is on standby so battery drain should be minimal.
Arlo pro definitely has very big problem i have been using the old arlo for 1 year now works fine.
This is the lightning bolt icon at the top of the image.
An arlo or netgear logo.
Check for the following three things on your power adapter.
If your arlo pro 2 or arlo pro camera s battery has a low charge 15 or less plug in your camera or insert a fresh battery.
The output is 9v 1 1a.
If your arlo pro or arlo go battery is completely dead your arlo charging station might not be able to detect and charge the battery.
The qc 2 0 icon.
The camera has a strong link to the base station and is not set to record video.
Today exchange a new one from jb hifi still not charging again furthermore it could not sync to the station.
Battery included with my 1 camera system was fully charged so i already gave a 5 star review on the camera and app but now i have worthless garbage 2 batteries that won t charge and 1 more on the way.
First make sure that you re using the correct power adapter.
You can use an arlo charging station and an arlo pro rechargeable battery to make sure that you always have a fresh battery available.
Batteries will not charge customer support is sending a replacement i bought a replacement myself and it won t charge either.
Arlo is the world s first 100 percent wireless high definition smart home security camera.
Sooo sad waste my whole afternoon the exchange and.
I have two different batteries and neither will hold a charge for more than one week.
Make sure that the power adapter cable is fully inserted into the ac power.
My camera hardware is h8 firmware 1 092 0 19 26228.
If your battery is completely dead and does not charge follow these troubleshooting steps.