If you wanted to prosecute the seller to get a refund you would need to do that through legal chanels not paypal.
Paypal siding with seller.
Go ahead set up shop.
So if you want to use paypal the recover funds you need to go through paypal and follow paypal policies.
Paypal is just a payment processor pass through.
Paypal chargebacks can cost ecommerce sellers time and money.
When it comes to transaction disputes paypal is known for siding with the customer.
We know selling online securely is a challenge for merchants.
Siding w seller when the tracking number provided shows delivery two days before i placed my ord jbmac seller gives fake info and paypal dispute algorithms s initial decision made without deep investigation so a human has to review it.
I m a long time ebay seller with 100 feedback.
Paypal can t prosecute for counterfeit items.
What paypal seller protection doesn t cover.
Our seller protection policy will protect your online sales minimize claims and chargebacks and help prevent merchant fraud.
I recently sold an item through ebay to an international buyer who filed a not as described dispute through paypal on the day he received the item.
Say the buyer ordered a pink scarf but received a green one instead.
It seems to be rare these days but it does happen.
Paypal keeps siding with seller kruhl i doubt they sided with the seller somehow or other your dispute got closed but if it had remained open and escalated to a claim then you would nearly always win.
Buy from millions of online stores without sharing your financial information.
The buyer claimed that the item was damaged and materially different from what was pictured.
We ve got your back set up paypal merchant account.
Shopping online shouldn t cost you peace of mind.
In other words what the buyer received doesn t match what they ordered.
The process can also tie up funds and impact cash flow.
Seller protection doesn t cover buyer claims for items received that are significantly not as described snad.
I asked for a full refund but instead i was asked to spend more money to ship the products back in order to have a partial refund.
Paypal siding scam sellers i had 2 cases in which i bought items online and when they reached me they were not as described.